API basics & Meta requirements

WhatsApp Green Tick and Official Business Account: How It Works

By Growwup Ai Solutions · Updated 10 Nov 2026 · 2 min read

Quick answer: The green tick marks an Official Business Account that Meta has reviewed. Meta decides based on how well known your brand is, and it is not required to use the API.

What the badge is

An Official Business Account shows a verified badge in chats. It tells customers the number really belongs to your brand.

What Meta looks at

  • A verified business and an approved display name.
  • Brand recognition, for example press coverage or a strong online presence.
  • A real, consistent website and social profiles.

Meta can change these requirements, and meeting them does not guarantee approval.

What to do now

Frequently asked questions

Do I need the green tick to use the API?

No. Most businesses start without it and still send and receive messages normally.

Meta changes its rules and prices from time to time. Always check Meta's official documentation for the latest details.

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